Newspaper article Evening Chronicle (Newcastle, England)

Pledge over Terror Attacks

Newspaper article Evening Chronicle (Newcastle, England)

Pledge over Terror Attacks

Article excerpt

Byline: By John Brophy

The Government claims it is acting on shortcomings in the emergency response to the July 7 London bombings.

An official report published today highlights the need for suitable venues, such as schools, sports centres and churches, for use as reception centres where victims and families can meet as well as improved communications.

This follows complaints the Metropolitan Police phone lines were jammed with calls. Culture Secretary Tessa Jowell said there would be improvements to the casualty bureau system to reduce distress for relatives, better communications underground and faster action to deal with compensation claims.

"All these are very specific aspects of the practical response that we feel is the very least we owe to the families who shared their experience with us and the thousands of survivors, whose lives will never be the same again," she said.

She was speaking ahead of the report following a Home Office inquiry which concludes that inadequate preparations for dealing with a terrorist attack exacerbated the trauma for many victims. …

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