Newspaper article The Florida Times Union
ARC Director Understands His Mission; the Nonprofit Group's New Chief Will Use His Business Management Experience
Byline: KEVIN TURNER
YULEE - John W. Campbell plans to use his business management experience in his new role as executive director of ARC/Nassau.
The center on U.S. 17 provides community, training and employment opportunities to adults with developmental disabilities. It's funded by federal dollars administered through the state's Medicare program.
Campbell said running nonprofit organizations like ARC/Nassau and running for-profit businesses aren't all that different.
"I really feel that the differences people make between the profit and nonprofit sectors are not as significant as some might think," Campbell said. "Both have to do with understanding the mission and getting the people and resources to fulfill that mission, and providing quality customer service."
At any given time, there are about 25 developmentally disabled adults in the program, Campbell said. Some are in supported employment, working in jobs around the community. Others work in the facility's workshops.
"We do have involvement in supported employment, where we seek placement opportunities for people who have the interest and capability to work in a traditional job setting. Some of our clients don't have the skill set to do that. We want to look for appropriate facilities for our people to go in employment. If that's in a workshop setting, like here, so be it."
Campbell has been at the ARC/Nassau helm for three weeks. One of his first orders of business was to gauge how satisfied parents of the clients were with the services ARC/Nassau provides.
"We really have two sets of customers. We have the people who are developmentally disabled and part of our program, and their families," Campbell said. "I want to understand the perception of the parents as to what we're doing right and what we have to work on."
Campbell conducted a parents meeting July 29 to find out. …