Newspaper article The Evening Standard (London, England)

Hand Luggage Confusion as Airlines Set Own Rules; Bags of Confusion: Passengers Faced Repacking Their Cases after Being Caught out by the Differing Rules Today

Newspaper article The Evening Standard (London, England)

Hand Luggage Confusion as Airlines Set Own Rules; Bags of Confusion: Passengers Faced Repacking Their Cases after Being Caught out by the Differing Rules Today

Article excerpt

Byline: KATHARINE BARNEY

CONFUSION reigned at Heathrow today as air passengers struggled to getto grips with new hand luggage rules.

Since a tightening of security in August 2006 passengers at British airportshave been restricted to one piece of hand luggage.

But from today, the one-bag rule was lifted at 22 airports, including Heathrow.

However, many airlines are choosing to modify the restrictions. This means thatsome passengers are allowed one piece of luggage and a handbag, others areallowed two full-size pieces, while others can still only take one.

Oonagh Connor, 22, a student flying to Dublin from Heathrow on Aer Lingus foundthat even though she was allowed two pieces of hand luggage, their weight wasrestricted.

She said: "I found it really annoying because I checked I could take two piecesfrom Heathrow and had one bag packed with my laptop and several books because Iwanted to work on the plane and now I find I have got to completely rearrangeall my luggage." At Terminal 3 Virgin Atlantic passengers were only allowed twopieces of hand luggage if they were flying upper class.

Maggie Brooke, 43, from Islington, was travelling with two small children inpremier economy and had packed a bag of toys to keep them occupied on the wayto America.

She said: "What's so frustrating is that it's one rule for some and anotherrule for others. It would be a lot simpler if they able to carry a handbagcomes incredibly could just have blanket restrictions. Now I have had to findextra space in the luggage that is going in the holds which has meantembarrassment to me, delays for the rest of the people in the check-in queueand probably meant that I haven't got everything I need in the cabin." Sometravellers were happier with the relaxation of regulations. Fiona Blackham, 55,and her husband Stewart were travelling to Berlin. …

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