Newspaper article Evening Chronicle (Newcastle, England)

Mission to Mend Lives; in Association with the NHS

Newspaper article Evening Chronicle (Newcastle, England)

Mission to Mend Lives; in Association with the NHS

Article excerpt

NAME: Mark Glencorse

AGE: 35

JOB TITLE: Paramedic Team Leader

WHERE DO YOU WORK? Swalwell Ambulance Station, Gateshead.

WHAT DOES YOUR JOB INVOLVE? Responding to 999 calls for emergency assistance from members of the public, allied health professionals and the other emergency services. The vast majority of cases involve responding to patients suffering from medical illness or traumatic injury, both as part of a two-man ambulance crew or as a single responder in a rapid-response car. My colleagues and I also, on occasion, take patients into hospital after a GP has requested that they are admitted.

WHAT ARE THE MOST IMPORTANT QUALITIES YOU NEED FOR THIS TYPE OF WORK? Compassion, professionalism, ability to work, think and make decisions in very stressful situations, a sense of humour, the ability to work as part of a very close-knit team, empathy, the ability to communicate with people from all walks of life and all ethnic backgrounds.

HOW LONG HAVE YOU BEEN IN THIS PROFESSION?

Seven-and-a-half years as a paramedic and eight years as a nurse prior to joining the North East Ambulance Service.

WHERE DID YOU TRAIN AND WHAT DID THAT TRAINING INVOLVE?

I trained at Fulbeck Grange in Morpeth (North East Ambulance Service training centre). At the time, this consisted of an intensive 10-week residential course to become an advanced technician. Following two years' experience, I passed my paramedic pre-entry exams and completed a further 10-week course to become a state-registered paramedic. The training has now changed to become a two-year university accredited course to allow suitable candidates to join the service and be a paramedic within two years and gain a foundation degree.

WHY DID YOU DECIDE TO DO THIS JOB?

Through my experience as a nurse, I knew that I wanted to be in a caring profession. I always wanted to become a paramedic and, in 1999, direct entry training for external candidates began, so I jumped at the chance and commenced my training. …

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