Newspaper article Evening Gazette (Middlesbrough, England)

Mobile First for Mercy Service

Newspaper article Evening Gazette (Middlesbrough, England)

Mobile First for Mercy Service

Article excerpt

AMBULANCES on Teesside are pioneering a new mobile communications technology that allows paramedics to speak directly to hospital consultants while at the scene of an emergency.

The North East Ambulance Service is the first ambulance service in the country to fully replace its analogue radio systems with a digital system that provides a more reliable service.

It also allows paramedics to talk directly to other emergency services at the scene of a major incident and eliminates the signal black spots that can plague mobile phone users, particularly in rural areas.

The success of the digital switchover is highlighted in the trust's annual report.

Chief executive Simon Featherstone said: "We are the first ambulance trust to be using digital radios across our service area and this has brought real improvements to patient care and to the safety of the crews."

Other achievements include the recruitment of an additional 120 staff to the service to achieve tougher new performance targets, which were introduced in April. …

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