Newspaper article The Florida Times Union

GM Parts House for 360 Dealers Closing; UNION HOPEFUL UAW Wants to Press Case to Save Warehouse, 72 Jobs CUSTOMER SERVICE Loss Will Cause Longer Wait for Parts, Repairs, Union Says

Newspaper article The Florida Times Union

GM Parts House for 360 Dealers Closing; UNION HOPEFUL UAW Wants to Press Case to Save Warehouse, 72 Jobs CUSTOMER SERVICE Loss Will Cause Longer Wait for Parts, Repairs, Union Says

Article excerpt

Byline: KEVIN TURNER

A United Auto Workers representative said Monday local union members hope General Motors will reconsider its decision to close its Jacksonville parts warehouse Dec. 31 as part of its filing for Chapter 11 bankruptcy.

Closing the 350,000-square-foot parts warehouse at 12751 Gran Bay Parkway W., which employs 72, could have a detrimental effect on customer service at the GM dealerships it serves, said David Moore, shop committee person for the United Auto Workers local 323. The Jacksonville warehouse services 360 GM dealers throughout Florida - except the Panhandle - and in Southern Georgia, he said.

Moore said the union local intends to lobby elected officials in an effort to keep the warehouse open. The gist of the appeal will be that without a regional parts warehouse for GM dealerships throughout Florida and South Georgia, GM customers will have to wait longer for service parts to be installed in their cars, he said.

"We service all our customers, Monday through Friday, every day," Moore said. "That may change to every other day. Logistically, you will not ship from Charlotte, N.C., to Miami on a daily basis."

The other parts facilities that would be forced to stretch its coverage to Georgia and Florida with the closure of the Jacksonville facility are in Mississippi and North Carolina, he said.

Nearby parts warehouses are needed, he said, because dealerships are limited in their ability to stock parts, Moore said. While they may readily have parts that are commonly replaced, less common parts may not be in stock and will have to be ordered, he said.

"That's why we provide next-day service," he said.

The warehouses stock the same parts used on GM's assembly lines, Moore said. The availability of those parts keeps dealers from having to resort to aftermarket or reproduction parts that might not be a perfect fit, he said. …

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