Newspaper article The Northern Star (Lismore, Australia)

Backroom Administration Key to Healthy Business; Lismore Square Health Food Shop Wins Award for Operations Excellence

Newspaper article The Northern Star (Lismore, Australia)

Backroom Administration Key to Healthy Business; Lismore Square Health Food Shop Wins Award for Operations Excellence

Article excerpt

Byline: SECRETS OF OUR SUCCESS NATHAN BOX, HEALTHY HABITS

BACK office administration is often seen as the boring job of operating a small business and many overlook it, to their peril.

But not Nathan Box, of Healthy Habits at Lismore Square.

Last week, the franchise owner won a national award in operations excellence at Healthy Habits' annual conference on the Gold Coast.

"I was thrilled," Mr Box said. "We have been here for about four years now and it's our second award - last year we picked up the marketing award".

The national operations award is presented to the franchise partner who achieves excellence in retail operations, particularly in the areas of customer service, product quality, store presentation and operating optimum compliance procedures.

Healthy Habits isn't the only franchise Mr Box owns. He is also the owner of Boost Juice, also in the Square.

"I'm attracted to healthy foods because I think there is a hole in the market with people becoming more aware of what they are eating," he said. …

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