Newspaper article The Daily Mercury (Mackay, Australia)
Passing on Skills; Students Capture the Knowledge of Older Workers
DO YOU wish you could bottle the experience of your older employees? Well, with the help of a little multimedia technology, you can.
Students from CQUniversity have been working with Gladstone's Queensland Alumina Limited to capture the knowledge of retiring workers on DVD, an idea that is bound to have wider appeal for other industries.
Dr Ashley Holmes, of CQUniversity Mackay, says his students compiled an interactive training DVD with demonstrations by the refinery's experienced workers to gain experience as part of their course.
C[pounds sterling]We combined the (company's) existing resources with new resources that students filmed and made an interactive training package,C[yen] Mr Holmes said.
C[pounds sterling]They made video recordings interviewing the senior engineers but also enabling them to do demonstrations of key risky processes in terms of maintenance Co for example, showing particular bearings they needed to watch out for when dismantling plant.
C[pounds sterling]This equipment is quite critical to the operation of the whole organisation so they can't afford for mistakes to happen.
C[pounds sterling]The engineers were able to demonstrate key procedures that they perceived were the riskier types of things Co where damage was occurring or where safety was an issue.
C[pounds sterling]It had a component of quiz at the end of it to test people's knowledge.C[yen]
Mr Holmes said multimedia training packages like this could improve safety and confidence of younger workers in processing and mining industries. …