Newspaper article The Evening Standard (London, England)

800 Trapped for Hours in Stifling Heat on Tube Get 'Sorry' and [Pounds Sterling]40

Newspaper article The Evening Standard (London, England)

800 Trapped for Hours in Stifling Heat on Tube Get 'Sorry' and [Pounds Sterling]40

Article excerpt

Byline: Dick Murray, Mark Blunden and Peter Dominiczak

BORIS JOHNSON was today forced to apologise to hundreds of Tube passengers trapped underground for up to three and a half hours in stifling heat -- and offered each [pounds sterling]40 compensation.

Nearly 800 Jubilee line passengers were led along tracks in darkness last night and one terrified commuter told how she watched as a fellow traveller began having a fit on the packed train.

The Mayor said: "I want to apologise.

Clearly this was a very serious mechanical failure and it was very unusual." There was further network disruption this morning after the night of chaos, as tens of thousands of rush-hour commuters were delayed -- raising new concerns about the ability of the Tube to cope during the Olympics.

The unprecedented compensation offer for distress and disruption to all 773 passengers on the stranded Jubilee line train totals [pounds sterling]30,920.

The first were brought off after about 90 minutes -- but the final one did not escape for three and a half hours, TfL admitted this afternoon.

Commuter Jennifer Siggs, 27, said passengers panicked because they were not being given information.

"For the first 45 minutes all the driver told us was that there was a problem with the train in front," she said.

"No one gave us any information. That's what worried people most. It was sweaty and horrible. I had no water. The woman next to me looked like she was set to have a panic attack.

"One woman said she felt unwell and wanted to stand between the doors. I think she had a fit. Then she slumped down on to the floor and the paramedics and police came.

"Eventually the lights flickered on and the driver said we'd walk threequarters of a mile along the tracks." The service that broke down was a special Diamond Jubilee train -- one of two with designs to mark the Queen's 60th anniversary celebrations. …

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