Newspaper article The Evening Standard (London, England)

Sometimes, Being Nice and Kind to People Can Be Very Hard Work

Newspaper article The Evening Standard (London, England)

Sometimes, Being Nice and Kind to People Can Be Very Hard Work

Article excerpt

MONDAY It's raining again. We all congratulate the winner of our Grand National sweepstake in the hope of an invitation to drinks at the end of the week. We have a few valuations lined up, a promising sign of the market picking up after a quieter than expected February and March. One sale is due to complete and a couple are set to exchange, so I start ringing solicitors. A purchaser reports that they are withdrawing their offer on a two-bedroom flat, citing 'personal circumstances'. We agree with the vendor to re-market it immediately.

I telephone an applicant who missed out the first time around and they instantly submit an offer. They haven't seen it yet as they are based abroad. We agree terms, subject to a nonrefundable deposit being paid.

TUESDAY My colleague and I appraise a lovely two-bedroom flat in a period building behind Sloane Square. I sold the flat to the owner's parents 12 years ago. The then freeholder of the building has since passed away but had been rather free with the service-charge fund, enjoying many trips to the south of France. Our next appraisal is of a twobedroom flat in a popular modern development, which don't come up very often. Our client bought off-plan 10 years ago and will make an impressive return on investment.

WEDNESDAY A great start to the day. Completion on the sale of a refurbished Chelsea house sold for just under [pounds sterling]5 million. The developer is very pleased and drops off the keys with a bottle of champagne for the purchaser to collect. A colleague in lettings is waiting for her applicant to view five apartments. He is 30 minutes late and not answering his mobile.

Eventually he calls to say he is 'around the corner'. Twenty minutes later, she is told he is at Heathrow airport and won't make it.

I head out to show some apartments to an applicant who has been looking for six months. …

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