Newspaper article The Evening Standard (London, England)

Holes in the Road and Eagle-Eyed Mothers Can't Block This Deal

Newspaper article The Evening Standard (London, England)

Holes in the Road and Eagle-Eyed Mothers Can't Block This Deal

Article excerpt

MONDAY After a manic Saturday with eight viewings at one property alone, it feels like the weekend has flown -- especially as the Mary Portas high street improvement campaign has started right outside our office. Council workers, drills and diggers are everywhere.

With the phone lines going crazy and despite the noise outside, we manage to decipher the offers coming in and relay them to delighted clients. With more viewings planned, we are hopeful that two of the properties in Sydenham Road will go to best and final offers. Exciting!

A young recruitment executive calls us after viewing a newly listed spacious apartment we have available to rent.

He loves it and understands it's bound to let quickly as it's in Kirkdale, one of the areas being revitalised by improvement grants. He tells us he is in a position to proceed but warns us that his fastidious mother insists on viewing first... I organise the appointment.

TUESDAY I wait for an hour, but that executive's mother doesn't show. As I lock up to get back to the office I receive her call. She's full of apologies and we amicably rearrange for tomorrow.

Back at the office, I see a huge hole in the road outside the door. I am actually rather pleased -- not only does it slow people down to read the listings in the window as they walk by, but our street is going to look even better soon.

Back in branch, I rush to answer the phones. We are short-staffed today as head office account managers are training two members of our team. I know they will be buzzing when they finish as it's a high-energy course, concentrating on increased efficiency and customer focus.

WEDNESDAY I get a call first thing from the next-door neighbours of the property in Sydenham Road that had eight viewings on Saturday. The lovely couple in their fifties were impressed by the amount of viewings and all the activity from Saturday and decided to invite Hunters for a valuation on their home. …

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