Newspaper article The Journal (Newcastle, England)

North Bank Hubs Remain Open; BANKING

Newspaper article The Journal (Newcastle, England)

North Bank Hubs Remain Open; BANKING

Article excerpt

Byline: jo blakemore jo.blakemore@ncjmedia.co.uk

PLANS by taxpayer-backed Royal Bank of Scotland (RBS) to close 44 branches across the UK won't affect the bank's North East hubs.

RBS has confirmed its branches in the North East, including Newcastle, Sunderland, Durham and Middlesbrough will remain open as it embarks on cutting costs by PS5 billion over the next three to four years. The news comes as research by RBS shows that customers in Teesside are among the most likely to carry out their banking solely on their mobile. The new data from RBS and NatWest shows an 89 per cent increase from January to September 2013 in customers using only mobile banking in Teesside.

Head of digital for RBS and Nat-West, Chris Popple, said: "The use of mobile and online technology has grown significantly over the last couple of years. Half of our 15m customers (8.2m) are now using online and mobile banking. Our busiest branch in 2014 is the 7.01 from Reading to Paddington as over 167,000 of our customers use the Mobile Banking app between 7am and 8am on their commute to work every day. …

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