Carlie Walker

FRASER COAST CHRONICLE

A MARYBOROUGH man was stunned when an Optus store refused to accept loose change when he tried to buy $30 worth of phone credit - but the store said it was its legal right to refuse.

Michael Clad, 57, went into Optus in Maryborough's Station Square to buy the recharge card and said he tried to use $1 and $2 coins to complete the purchase.

However Optus regional manager Cara Swanney said Mr Clad had nothing higher than 20 cent pieces when he tried to make the purchase and that he was politely informed the store did not have the space to keep the change.

Ms Swanney said the Optus store did not refuse Mr Clad service, but told him he would need to exchange the change at a bank or another business before coming back to buy the recharge card.

"We just can't do it," she said. …