Newspaper article Daily News (Warwick, Australia)

Google Gets Message; Internet Giant Using 'Chat Robots' to Take on Rivals Such as Facebook

Newspaper article Daily News (Warwick, Australia)

Google Gets Message; Internet Giant Using 'Chat Robots' to Take on Rivals Such as Facebook

Article excerpt

Byline: Adam Barnett

GOOGLE is building a new messaging service that will use artificial intelligence and "chat robots" to take on rival companies like Facebook.

The internet giant's new software will mean people can send a message to an expert chatbot which will then source the information they need from across the web.

Plans for the new service, reported by The Wall Street Journal, signal a new front in the war between rival internet companies.

Google is the top search engine with 90 per cent of the market, having seen off earlier competition from Yahoo, Bing and Ask.com.

But its two messaging services - Hangouts and Messenger - have failed to match the popularity of Facebook's WhatsApp and Messenger, or WeChat, the most popular messaging app in China.

While Google has so far declined to comment on the plans, it is understood that the new service will combine chatbots and software which answers your questions inside a messaging app. …

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