Newspaper article The Evening Standard (London, England)

Putting My Own Spin on Rewards; Diary of an Estate Agent

Newspaper article The Evening Standard (London, England)

Putting My Own Spin on Rewards; Diary of an Estate Agent

Article excerpt

MONDAY Is that another year gone already? It has certainly been an active one for the London housing market, with stamp duty rises on second homes and on buy-to-let property, but there have still been significant positives for home owners and we are already excited about what will unfold in the year ahead.

I am heading off to a meeting with my senior team to finalise our plans for this year. We have just installed new systems to make our customers' lives -- and our own -- easier. Each new year presents different challenges. With lettings, there always seems to be new legislation to implement and we have to make sure all of our landlords know, so that they are protected. It's vital that we have excellent systems that run smoothly, ensuring each property and landlord we represent is fully up to speed.

TUESDAY At The Ninth restaurant, next door to our office in Charlotte Street, I am having lunch with a new homes developer who I didn't get the chance to meet before the festive break. The restaurant has been designed stylishly inside, with exposed brickwork and antique gold touches. We discuss an up-and-coming development in Fitzrovia and chat generally about the past year. We expect 2016 to be much of the same, although with one eye on interest rates after the US increased its own last month. He is concerned investors are being squeezed and how that might affect matters, but there are still plenty of eager buyers around who want to live in these amazing properties in the centre of London.

WEDNESDAY My attention turns today to finding a new receptionist -- it is such an important role for us, as we operate with a reception area. They are the face of Hudsons and the first experience of our company for our customers.

I am going through the CVs received over the past few months. It's quite easy to spot a good one these days, especially when there is a nice covering letter with it, but a number of different skills are necessary in a good candidate. Most importantly, we want to know that the successful applicant will share our love of Fitzrovia, this buzzing part of London. I make a few calls and set up some interviews.

THURSDAY Margaret, one of my colleagues, is in a great mood as she has confirmed a viewing she has been trying to organise for months with a buyer for a new penthouse flat. …

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