Newspaper article The Daily Mercury (Mackay, Australia)

Top Service the Pathway to Gold

Newspaper article The Daily Mercury (Mackay, Australia)

Top Service the Pathway to Gold

Article excerpt

MACKAY business, EconoLodge Beachside Motel on Bridge Rd, has won Gold in the Choice Hotels Asia-Pacific 2016 Awards -- for superior hospitality performance.

The award was presented at the Choice Hotels Asia-Pac Conference in Hobart.

Husband and wife duo Anthony and Tina Shields have been managing the two-year-old motel since April last year, and were delighted to receive an award alongside three other winners from different parts of Australia. Operating in a tough economic environment, Tina said they had strived to create an exceptional experience for customers by looking after all aspects of the motel themselves. "My husband has a full-time job and helps out before and after work and at weekends. We cook breakfast and evening meals and I do all the cleaning and general running of the business," she said.

Tina said they were in a great location on Bridge Road, but were keen to see more visitors stay and explore more of Mackay. "It's in a quiet location, close to the beach, and there's a park for the kids. …

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