Newspaper article The Chronicle (Toowoomba, Australia)

Customer Service Is Vital to Jason's Day

Newspaper article The Chronicle (Toowoomba, Australia)

Customer Service Is Vital to Jason's Day

Article excerpt

Byline: Kate Dodd kate.dodd@thechronicle.com.au

RUNNING the Full of Life Organics cafe is more than just a job to owner Jason Tong - it's a lifestyle.

"I believe in it - it's not just a product to us," he said.

Mr Tong opened the Ruthven St cafe in December with his wife Michelle.

It was the first to open in Walton Stores.

Mr Tong said people came to him when they needed help changing their lifestyles or just a helpful "kick" to get started.

"It's so rewarding to help people and see a change in them when they come back again and again," he said.

"The positive feedback we get almost on a daily basis is great, whether it be for our coffee, fresh cold-pressed juices or meals.

"It's so good to hear that they're on the right track."

As for an average day at work, Mr Tong said he tried to be on site at the cafe as much as possible. …

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