Newspaper article Fraser Coast Chronicle (Hervey Bay, Australia)

Thank You to Staff at Queensland Rail

Newspaper article Fraser Coast Chronicle (Hervey Bay, Australia)

Thank You to Staff at Queensland Rail

Article excerpt

WE HAVE had our share of negativity towards Queensland Rail over the past days but I have a positive story that heaps praise on QR.

My wife and I were travelling to Brisbane on November 8 on the early Tilt Train to attend a doctor's appointment.

We knew that timing would be tight so, when we got to Brisbane, we hurriedly got into a taxi and headed to the appointment.

On the way I discovered that I did not have my wallet in my pocket and must have left it on the train.

I called Queensland Rail and a very efficient lady listened to my story and told me to remain on hold while she checked with the Brisbane Platform 10.

She came on after a few moments with the good news that my wallet had been found and was in safe hands at the station.

We continued to the doctor's appointment and eventually came back to the station and collected the wallet. …

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