Newspaper article Daily News (Warwick, Australia)

Services Falter in Ndis Roll out Struggle for Providers; Disability Service Providers Struggle in Insurance Scheme Implementation

Newspaper article Daily News (Warwick, Australia)

Services Falter in Ndis Roll out Struggle for Providers; Disability Service Providers Struggle in Insurance Scheme Implementation

Article excerpt

Byline: Jonno Colfs

WARWICK people with disabilities and their carers may be missing out on important support, with industry experts saying "teething issues" with the NDIS were hindering services.

The State of the Disability Sector Report 2017 found a dampening in confidence of service providers, who claim issues with the scheme's implementation was discouraging them from expansion.

Director of Darling Downs support service, Quality Lifestyle Services Robyn Cavanagh said many service providers across the state had already shut their doors.

"When the program started providers popped up everywhere but the simple fact is there have been a lot of problems with the system so far, and it is very hard for businesses to make ends meet under the NDIS," she said.

"And for new services, it would be extremely hard to start up now.

"The major issue is the fact the government did not trial this system, there was no pilot area in Queensland.

"There wasn't enough thought put into it across the board and it really wasn't ironed out properly.

"This is why there hasn't been that influx of services coming to Warwick."

Other major issues include people with disabilities being out of pocket for medical expenses not included in the NDIS plan.

Mrs Cavanagh said her company had invested more than $800,000 into the Warwick community in the past 12 months.

The company has just bought a large house outside Warwick to house clients and act as a farmstay respite home.

"There were so many people out there not getting the services they need," she said.

"We've had to be smart and flexible and a lot of our forward movement has been due to relying on our own finances.

"But that's our commitment to our clients and our important role within this community."

Mrs Cavanagh said NDIS price guidelines left little room for profit. …

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