Newspaper article Evening Chronicle (Newcastle, England)

Ticket Dilemma Facing Fans

Newspaper article Evening Chronicle (Newcastle, England)

Ticket Dilemma Facing Fans

Article excerpt

Byline: SIMON MEECHAN Reporter simon.meechan@trinitymirror.com @SimonMeechan_90

WITH Newcastle United yet to be sold and no sign of any incoming players, some fans may be considering calling it a day by cancelling their season tickets.

Yesterday, news reports said the potential deal for Amanda Staveley and PCP Capital Partners to buy the club has broken down. Mike Ashley maintains United are still up for sale, but he wants any takeover to happen without media attention.

For frustrated fans signed up to direct debit schemes - where they pay monthly instalments for their season card - one option could be to simply contact their bank, cancel their direct debit and stop paying.

But those signed up to 2017-18's direct debit scheme may want to think twice about not paying next month's instalment.

So what does the club do if a supporter cancels their direct debit? If Newcastle United does not receive a payment due from a season ticket holder, the club will contact that fan to tell them their scheduled payment has not arrived.

This is to give fans a chance to explain what has happened - like if they simply could not afford the payment - and to potentially set up a plan to pay the balance back.

But if the fan ignores the club's correspondence, or refuses to pay, their season ticket will most likely be cancelled. If a payment is still owed when there is a home Premier League fixture at St James' Park, that fan's season ticket will usually be void for that game.

Can fans who cancel direct debits sign up for season tickets again? Supporters who have a genuine reason for not being able to pay may be welcome to sign up for direct debit agreements in the future, but that decision is up to the club, which will decide on a case-by-case basis.

Here is what the club says in the 2017-18 terms and conditions: "If the customer fails to make a payment by the due date the club may terminate the agreement without further notice to the customer and admittance to the ground may be refused. …

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