Newspaper article Evening Chronicle (Newcastle, England)

Pound Notes

Newspaper article Evening Chronicle (Newcastle, England)

Pound Notes

Article excerpt

INSURERS AIM TO TACKLE PENALTY FOR LONGSTANDING CUSTOMERS NEW action to tackle the loyalty penalty paid by some longstanding insurance customers has been announced.

The ABI (Association of British Insurers) and Biba (British Insurance Brokers' Association) have launched a set of principles and action points to crack down on the the issue of loyal customers potentially paying excessively more on renewal than new customers.

The plan applies to products such as home, motor and travel insurance and the approach will be built into firms' procedures for determining the premium at renewal.

NEW HSBC APP WILL HELP PEOPLE MANAGE MONEY IN ONE PLACE HSBC has launched an app that allows customers to see all their accounts - including those with other banks - on one screen.

The Connected Money app will allow users to see current accounts, online savings, mortgages, loans and cards held across several banks.

Manage money with an app Customers can currently add accounts from up to 21 different banks, HSBC said, making it easier to get a complete overview of their money. …

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