Newspaper article The Journal (Newcastle, England)

TLW Wins Law Firm of the Year. Again

Newspaper article The Journal (Newcastle, England)

TLW Wins Law Firm of the Year. Again

Article excerpt

NORTH Shields-based TLW Solicitors, headed by John Burn and Peter McKenna, won the Law Firm of the Year (one-five partners) category, having picked up the same prestigious accolade two years earlier. The team was also recognised last year, winning the Employer of the Year award, so is no stranger to acceptance speeches.

TLW stood out for developing new areas of work, strong business performance in the face of a challenging industry and a client-centric approach.

In addition, Claire Thornton was a finalist in the Law Practice Management category. The professional negligence team, led by Sarah Spruce, was nominated in the Team of the Year, Litigation and Dispute Resolution categories. Fiona McClelland, from TLW's professional negligence team, was also a finalist in the Rising Star of the Year category.

John Burn said of the award: "To win Law Firm of the Year for the second time shows that we must be doing something right and consistently too. This is what happens when you have a great team around you".

Fellow director, Peter McKenna added: "Despite intense market challenges, TLW has always focused on being innovative whilst at the same time maintaining high service levels across all of our practice areas as reflected in our fantastic client satisfaction reviews."

With its long-standing experience of complex litigation at its core, TLW has continued to be an approved member of the Head Injury Solicitors Directory for brain injury association and national charity, Headway.

In a busy year, TLW also successfully retained The Law Society's legal practice quality mark, Lexcel.

Another significant highlight and of particular resonance given that it has been purely client led, was TLW winning the 2018 Feefo Gold Trusted Service Award. This is an independent seal of excellence rated by clients themselves, recognising businesses that have delivered exceptional service.

The Law Firm of the Year award affirms that TLW is becoming recognised as leading national experts in a technically challenging limb of professional negligence - namely financial mis-selling. …

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