Newspaper article The Morning Bulletin (Rockhampton, Australia)

Ambos See Best and Worst

Newspaper article The Morning Bulletin (Rockhampton, Australia)

Ambos See Best and Worst

Article excerpt

Byline: Maddelin Mccosker

AFTER almost 16 years as a paramedic, Brooke Rolfe has seen some of the best and worst things a person can see.

Whether it has been car accidents, deaths, self-harm incidents or holding the hand of a patient as they are transported to hospital, Mrs Rolfe said despite the hard times she was extremely lucky to have such a rewarding job.

"A lot of people ask how we handle the emotional weight of some of the jobs and it's a question I've never really been able to answer, because it is something we just do," she said.

"It is such a rewarding job, no matter how emotionally draining.

"We don't get to see people at their best, they call us when they are down or are injured, so for them it is not a nice experience, but knowing we can go there to either make them feel better, reassure them and get them to where they need to be and better than they were, is a really good feeling.

"It is always our intention to make a positive difference in someone's life."

Having worked as a paramedic in Brisbane Central for nine years, Brooke moved to Rockhampton in 2012 after marrying Brad, who is also a paramedic.

"It's very different to the metro area, and it obviously has its own challenges, but there certainly is a very close community up here," she said.

While some might not like the idea of working in such close quarters with their partner, Mrs Rolfe says it means there is a deeper understanding of what their job requires.

"We understand each other and each other's work," she said.

"Which in this line of work, I think some people don't understand the challenges we have or how we function as people, and so we do understand each other.

"And it's not just a mutual understanding but the support while it might not be said, it is always just there and assumed."

Now the acting manager for clinical education for Central Queensland, Mrs Rolfe's role is more internal, but she still says the most rewarding aspect of the job is a paramedic's ability to make a difference in someone's life and to help change it for the better. …

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