Newspaper article The Florida Times Union

Maximum Security High-Tech Devices Fill Scott Alarm's New HQ

Newspaper article The Florida Times Union

Maximum Security High-Tech Devices Fill Scott Alarm's New HQ

Article excerpt

Welcome to Fort Scott.

It's the new headquarters of Jacksonville-based Scott Alarm,

which officially opens today on Sunbeam Road.

It is not a casual, drop-in kind of place.

The 30,000-square-foot building comes fully equipped with

"anti-personnel trap exits," bulletproof windows and other

maximum-security features that allow it to double as a security

equipment showroom.

It has water, food and power -- and showers -- for an 11-day

siege, or a very bad hurricane. It is designed to hold up in 150

mph-plus winds.

It may have the only reception area in Jacksonville that can

trap unwanted visitors behind see-through bulletproof walls and

hold them there next to a decorator palm until police arrive.

"It's the prettiest dead-man's trap in the country," said

Bruce Scott, the company's president.

But making it through through the outer reception area only

gets you through a door to the reception desk.

If you want to go on through to Scott Alarm's control room,

designed to monitor alarms in nine states, you then have to get

through a "circle-lock man-trap entranceway with metal detection

scanner and height and weight verification system."

Translated, that means a narrow see-through vertical cylinder

that you squeeze into on one side and squeeze out the other -- if

you measure up.

It, too, is bulletproof.

The control room is the crown jewel of the building.

All the security in the building is designed to make it

impossible for someone to break in and disable equipment, Scott

said.

The control room can hold up for four hours even if the rest

of the building is on fire.

"This is the heartbeat of the company," Scott said.

The 60 computer operators monitor 150,000 alarms, with enough

expansion space to handle 500,000.

The technology in the room monitors alarm scanners that can

ignore a dog or a cat but sense a human body. The technology can

tell the difference between a high-priority panic call and a

lower-priority problem like an alarm system with a low battery.

Operators manage systems that can deliver a customer's medical

history to an ambulance responding to a customer call. …

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