Newspaper article Evening Gazette (Middlesbrough, England)

Sick of PPI? Me Too! YOUR CONSUMER RIGHTS CHAMPION

Newspaper article Evening Gazette (Middlesbrough, England)

Sick of PPI? Me Too! YOUR CONSUMER RIGHTS CHAMPION

Article excerpt

Byline: JAMES WALKER

YOU'VE got less than six months to make a claim before it's all over forever.

On August 29, the deadline for making a PPI complaint ends and after that point the biggest mis-selling scandal in UK financial history will be officially over. If you've taken a loan or credit card out over the last two decades, chances are the lender will have tried to sell you PPI. Huge numbers of people who refused were signed up anyway. So you should at least ask the lenders if you were signed up too.

SURELY EVERYONE SHOULD KNOW ABOUT PPI BY NOW? THE simple fact of the matter is PPI policies were mis-sold on a massive scale. Estimates suggest upwards of 64 million policies were sold but no one really knows for sure. Many people were never told that PPI had been added, which is why so many people potentially don't know if they were affected.

Check your details of old I DON'T KNOW IF I WAS MIS-SOLD PPI, WHAT SHOULD I DO? YOU'LL need to contact the business that sold you the loan or credit agreement and ask them what documents or information they have on file.

The business has to tell you the truth, but the older your policy, the harder it may be to track things down. Resolver can help you make contact or make a complaint for free so start here: resolver.co.uk/ppi I'VE NOT GOT MY DOCUMENTS; CAN I STILL COMPLAIN? YES, but you'll need to note down all you can remember about the sale or your circumstances. Contact the firm direct and through Resolver. Ask them to check their records. They may have notes, scans, copies of original documents or other references to your loan or credit agreement, all of which could indicate whether PPI was sold.

WHO TO COMPLAIN TO? YOU'D think this would be simple, and in many cases it is. But things do get tricky sometimes because of the way PPI sales were subcontracted. …

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