Newspaper article The Evening Standard (London, England)

Official: This Is the Worst Bus Route in London

Newspaper article The Evening Standard (London, England)

Official: This Is the Worst Bus Route in London

Article excerpt


PASSENGERS know it. Drivers know it. Now it's official. The 322 bus is the worst in London. An analysis of bus companies' performance identifies the 322 as the route which suffers most delays.

Connex, which runs the service, today announced a pound sterling400 bounty for drivers if they help recruit more good bus drivers.

Transport for London has released previously restricted information about individual routes. It reveals that the 322 is plagued by some of the most congested roads in London as it travels through West Norwood, Brixton, Stockwell and Vauxhall Cross.

John Ashmore, production manager for Connex Buses UK, said: "It goes through some of the worst traffic hotspots in London. It is difficult to maintain the schedule but we bid for the contract and we won it so we should get it right and we will get it right."

He said Connex plans to reward drivers if they recruit a colleague who remains with the company for six months. One driver said: "It is a challenging route. There are roadworks and the route is often marked by demonstrations. It's for experienced drivers only."

Danielle Demetriou writes: The station worker who handed me a copy of the 322 timetable said: "You do realise this is pure fiction, don't you?"

It was an ominous start to a trying mission: to find out if this bus route really is London's worst.

And unfortunately, his words proved considerably more accurate than the details featured in the timetable.

The bus pulled out of Crystal Palace Parade at 9.08am. It was only three minutes late, but it had inexplicably been sitting only metres from the bus stop throughout this time.

The first setback came in the form of a narrow winding road leading to West Norwood. At times the street was reduced to a single lane, bringing vehicles to a halt. By the time it arrived at Herne Hill it was 9. …

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