Newspaper article The Evening Standard (London, England)

The Master Switch; PROFESSIONAL SECRETARY - JUST THE JOB

Newspaper article The Evening Standard (London, England)

The Master Switch; PROFESSIONAL SECRETARY - JUST THE JOB

Article excerpt

Byline: JACKY HYAMS

Unhappy with your boss? You may be in the wrong job, says Jacky Hyams

ARE there times when you wish you could handle the boss better and you knew what made him or her tick? According to Richard Chiumento, CEO of Chiumento Consulting Group, you are far more likely to find the right kind of boss if you actively seek work in a sector or working environment you feel happy or comfortable with.

"Those sectors are likely to attract other people like you, making it easier to find your kind of boss," says Chiumento.

When it comes to handling bosses day in, day out, Chiumento says that they tend to fall into one of four categories, and strategies for handling them depend very much on which type of boss you work for and how their personality operates.

The Weatherperson A "forecaster", this is a boss who deals in concepts, ideas and innovation and is often found in sales, marketing or advertising.

They tend to demand a great deal from their team and, when it comes to problem solving, they are always happy to explore any number of possibilities.

"This kind of boss will look to you for new ways of approaching old problems and welcomes lots of bright ideas," says Chiumento.

"So, if you are the sort of person who finds it difficult to think in that way, you could have problems. However, if you are proactive, it will be appreciated as this type of employer understands and welcomes interaction and innovation. The last thing he or she wants is someone who sits there and waits to be told what to do." Tip: Build your responsibility by offering to take tasks off their hands.

Mr/Ms Congeniality This boss probably describes him or herself as a "people person" and is much more concerned with forging good relationships with their team, says Chiumento. They are likely to be found in the public sector, including the NHS, or the caring professions.

"They expect their PA to show personalised concern in all their dealings with clients or staff," says Chiumento. "A rude or abrupt PA is the last thing they want; they regard the impact of communication as being very important. …

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