Newspaper article THE JOURNAL RECORD

OKC Financial Briefs June 3, 2003

Newspaper article THE JOURNAL RECORD

OKC Financial Briefs June 3, 2003

Article excerpt

UMB Bank celebrated 90 years of service last week, serving birthday cake to customers to mark the occasion.

Royce Hammons, chairman of the board, president and CEO of UMB in Oklahoma, said the Kansas City-based bank has been operating in Oklahoma since January 1996, when UMB acquired The Oklahoma Bank.

Hammons said the decision to move into the Oklahoma market was an easy one. "UMB liked what they saw here, the market and the economy, and had a relationship with The Oklahoma Bank."

He said the Oklahoma operations have been "very much" a success. UMB has expanded from two to seven banking centers, just recently opening a branch in Tulsa. In 1997 the bank was granted trust powers and now operates a corporate banking division that has attracted business from 30 of the 50 largest in-state companies.

UMB Bank has total assets of about $7 billion. The bank, which operates primarily in states contiguous with Missouri, but includes Colorado operations, employs 75 people in Oklahoma.

Hammons said there are no grand plans for expansion of UMB in Oklahoma at this time.

"We are where we need to be now that we're in Tulsa," he said. "We're just going to focus on core banking for now."

Feeding customers

Some banks offer free checking or a free gift to attract new customers. At First Bethany Bank, they make it a point to annually thank the customers they already have.

About 700 people gathered for the bank's 14th annual customer appreciation cookout. The bank served 620 hamburgers and 550 hot dogs in the 2.5-hour event.

Susan Geary, marketing director for First Bethany Bank, said, "A free event like this is a pretty unusual thing for a bank to do. It is definitely something a large bank would not be able to do. However, our customers tell us this kind of treatment - making them feel like a person and not a number - is one of the reasons they chose to bank with us."

Earning his marks

David N. Bize, a financial planner at Investment Concepts and Financial Planning Services in Oklahoma City, has been authorized by the Certified Financial Planner Board of Standards Inc. to use the certification marks CFP, certified financial planner. …

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