Newspaper article Pittsburgh Post-Gazette (Pittsburgh, PA)

Vector Security Grows with Demand

Newspaper article Pittsburgh Post-Gazette (Pittsburgh, PA)

Vector Security Grows with Demand

Article excerpt

When Pam Petrow started working at Vector Security Inc. in 1982, the security industry was archaic compared with today's technologies.

There were no cell phones to allow customers to monitor their houses remotely. The business could not train operators over the Internet or electronically transmit alarm data to 911 centers.

All of that has changed, according to Ms. Petrow, who took over as Vector's president and CEO in 2010. "Security's much more intelligent than it used to be. It used to pretty much be just contacts on doors and windows," she said.

In recent years, the Ross security company has incorporated new technologies meant to make customers more secure and, perhaps just as important, feel more at ease.

In the last couple of years, Ms. Petrow has seen increased demand for residential video cameras, driveway sensors, gas detectors and thermostat systems that program temperatures. The 911 transmitters that Vector has helped develop can reduce emergency call times by minutes, according to Public Safety Communications, an industry magazine.

"It's not just a burglar alarm or burglar and fire alarm anymore," she said.

To show off those efforts, Vector is matching the advanced technology with a re-branding effort and new acquisitions to grow the company's base in the Midwest and East Coast.

This year alone, the company has acquired a company in Geneva, Ohio, and is in the process of buying two others that Ms. Petrow did not disclose.

Outgrowing its Ross building, Vector sold its corporate headquarters last month, said Ms. Petrow. According to Anita Ostrowski, vice president of central station services, Vector is looking for options, most likely in the Cranberry area.

Between the new corporate office and monitoring center and a Warrendale office that houses service, sales and installation staff, Ms. Petrow expects to add between 25 to 35 jobs to an existing staff of about 150 in the Pittsburgh area. The number of jobs added to the Monroeville-based patrol office will depend on demand, she said. …

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