Newspaper article THE JOURNAL RECORD

Ada Call Center to Expand, Add Jobs

Newspaper article THE JOURNAL RECORD

Ada Call Center to Expand, Add Jobs

Article excerpt

ADA - Florida-based iQor plans to add 100 jobs in a call center in Ada.

The call center currently has 150 employees. The company, based in St. Petersburg, Florida, signed an agreement this week to expand the center, said Michael Southard, president of the Ada Jobs Foundation.

"IQor is a valuable member of our business community, diversifying the Ada-area economy while providing professional experience to many who may not be able or interested in manufacturing jobs, such as college students," Southard said. "The Ada facility is one of T-Mobile's perennial top-performing in-bound call centers. IQor employees develop customer service skills, and the eight-week training teaches conflict resolution techniques that can be used throughout their life."

Representatives from the Ada Jobs Foundation, Oklahoma Department of Commerce, and Oklahoma Regents for Higher Education met with iQor executives before the company decided to expand. …

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