Newspaper article Charleston Gazette Mail

City Residents Can Share Issues Via App

Newspaper article Charleston Gazette Mail

City Residents Can Share Issues Via App

Article excerpt

Charleston residents can ask the city to fill a pothole on their road or report a property maintenance issue right from their fingertips. The city's mobile app, first launched last spring, offers everything from a phone-friendly version of the city code to local attractions and eateries, to a page where residents can directly ask officials to address various issues they're having.

But despite making the city's resources more accessible to its residents, the app doesn't seem to be catching on among Charlestonians.

Erin Vriendt, assistant to the city manager, explained the app's many functions at a Strong Neighborhoods Task Force Meeting this week.

Andy Marstiller, with the city's IT department, said roughly 200 people have downloaded the app on Androids. There's no way to track how many Apple users have downloaded it. …

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