Newspaper article Manchester Evening News

North-West Tradespeople in High Satisfaction Score

Newspaper article Manchester Evening News

North-West Tradespeople in High Satisfaction Score

Article excerpt

GOOD news for tradespeople working in the north west- the plumbers, electricians, builders and other tradespeople who fix and improve our homes.

New research commissioned by Toolstation reveals that 71 per cent of homeowners in the north west were very happy with the tradesperson's work, last time they used one, and would definitely hire the same person again.

This beats the overall figure of 65 per cent for the UK, with the North East and Scotland taking the top spot for customer satisfaction.

In the research, plumbing and window installation shared first place on the list of the most common jobs commissioned by UK homeowners, with 75 per cent saying that these were jobs for which they use skilled tradespeople.

However, it also revealed that a good plumber can be hard to find, with 26 per cent of people in Liverpool saying that they had found it difficult to find a reliable plumber - so once they find one they hang on to them! …

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