Newspaper article Pittsburgh Post-Gazette (Pittsburgh, PA)

Don't Insult the Patrons

Newspaper article Pittsburgh Post-Gazette (Pittsburgh, PA)

Don't Insult the Patrons

Article excerpt

I am writing to address the article "A six-course meal" (July 25), co-written by dining critics Sarah Billingsley and Mackenzie Carpenter. I am particularly targeting the review written by Ms. Billingsley of the Venango Tavern at the Venango Trail Golf Club, in Mars.

I am an employee of the Venango Tavern and have been for the past 10 years. I would like to ask Ms. Billingsley when she decided that it was her prerogative as a "seasoned" critic to make a personal attack on an unsuspecting patron.

I quote: "One could imagine that the whine of a hearing aid a few feet away was a happy little bee." Obviously, Ms. Billingsley didn't listen to her college professors very well. Critics are to be objective about their opinions, not subjective. A co-worker of mine recently stated; "I can take criticism about my food, my presentation, the service and anything else having to do with the restaurant, but when you attack the people that patronize this establishment, people who basically pay our salaries, there is no excuse for that! …

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