Newspaper article Manchester Evening News

TalkTalk Profits Halve after Cyber Attack

Newspaper article Manchester Evening News

TalkTalk Profits Halve after Cyber Attack

Article excerpt

TELECOMS firm TalkTalk revealed full-year profits more than halved as it took a Pounds 42m hit from last October's cyber attack, but said the business was bouncing back "strongly".

The group, which has 1,300 staff based in Warrington and Irlam, saw pre-tax profits tumble to Pounds 14m in the 12 months to the end of March, down from Pounds 32m the previous year.

It lost 101,000 subscribers in its third quarter and took on fewer new customers after temporarily shutting down its online sales channels in the wake of the attack, which resulted in the personal data of nearly 160,000 people being accessed.

But boss Dido Harding said it had now halted the customer exodus, with its subscriber base held flat on a net basis - those joining less those leaving - in the final three months of its year.

She said: "The business bounced back strongly in the final quarter following the cyber attack in October. …

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