Newspaper article Charleston Gazette Mail

WVU Card Glitch Overcharges about 500 ; Students Charged $531 on 5/31 at University's Mountainlair

Newspaper article Charleston Gazette Mail

WVU Card Glitch Overcharges about 500 ; Students Charged $531 on 5/31 at University's Mountainlair

Article excerpt

Jacob Witmer had the most expensive meal of his life - more than $1,000 - at West Virginia University's Mountainlair student union last week. Id gotten lunch at Burger King and Id bought a Coke and a pack of Mentos at JACS - caf, said Witmer, a journalism major at WVUs Reed College of Media.

Hes among about 500 people who were charged more than $500 apiece for transactions at the Mountainlair.

The transactions were made on May 31. WVU spokeswoman April Kaull said people were overcharged that day because of a programming error with card vendor Freedom Pay. Because of the error, card transactions at the Mountainlair registered the date 5/31 as the amount of the transaction $531.

Freedom Pay was updating its system on the day the problem occurred, Kaull said, which caused the glitch.

She emphasized that the mistaken charges werent the result of a data breach or any form of fraudulent activity. …

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