Newspaper article The Topeka Capital-Journal

Chasing Small Amount of Unclaimed Money Not Worth Hassle

Newspaper article The Topeka Capital-Journal

Chasing Small Amount of Unclaimed Money Not Worth Hassle

Article excerpt

Dear Bruce: I moved from California to the District of Columbia for my job. I notified Verizon a month in advance of the move and gave them my new address. Verizon was late to change the address, and then got my new address wrong and my Verizon bill was not delivered. I sent them my regular monthly payment without a coupon from them.

I wrote the company asking for the bill and never got one as they kept sending mail to the wrong address. When the mail finally came, they said I owed over $300 in late fees, penalties and other charges, and if I didn't pay they would stop my mobile phone service. I am having medical tests and it is important for me to communicate with my physicians.

I have spent hours on the phone explaining this to dozens of Verizon staffers and have gotten no relief from all their fees. …

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