In a continued effort of the ABA Securities Association to study
bank investment services nationwide, the group has released a
card" on how bankers rate mutual fund companies.
The bankers graded their satisfaction with their top five mutual
fund providers on a scale from one to five on 10 different service
categories: diversity of products, pricing and load structure, ease
of sales processing, correction of errors, service responsiveness,
"look" of sales literature, utility of sales literature, wholesaler
field support, marketing support and training support.
According to the survey, banks were most satisfied with the
following five mutual fund companies:
* The Pioneer Group, composite score: 3.95.
* Kemper Financial Services, 3.94.
* Van Kampen American Capital, 3.92.
* AIM Distributors Inc., 3.86.
* Massachusetts Financial Services, 3.86.
A total of 72 mutual fund companies were identified by bankers as
one of their top five mutual fund vendors. The report card, however,
provides detailed scores and rankings of only the 20 fund companies
identified by four banks or more.
Of those 20 fund families, the top five sold in banks' retail
areas are: Putnam Mutual Funds, 1,039; American Funds Distributors,
481; AIM Distributors, 452; Franklin Templeton, 408; Fidelity
These scores were based on a combination of the frequency a mutual
fund company was included among banks' top five vendors and the
company's rank position as reported by each institution.
The score is therefor a broad measure of a fund company's total
presence in the marketplace, according to American Brokerage
Consultants Inc., St. Petersburg, Fla., which conducted the survey
and tallied the report card.
Of the 1,491 financial institutions that responded to the 1996
Survey of Bank Investment Services, 344 provided detailed
on their top five mutual fund vendors and also graded the services
provided by them. Of those, 296 were banks, 41 were savings and
loans and seven were federal credit unions.
The 1996 Bankers' Report Card on Mutual Fund Companies is the
fourth part of the association's 1996 National Survey of Bank
Investment Services. The ABA Securities Association is an affiliate
of the American Bankers Association.
The 1996 Survey of Bank Investment Services is available for sale
by individual volume or as an entire seven-volume set. The report
card on mutual fund companies costs $65 for ABA members and $85 for
nonmembers. The entire report costs $425 for members, $575 for
Oklahoma Society of CPAs
Several Oklahoma City area CPAs have been accepted into membership
with the Oklahoma Society of Certified Public Accountants.
The new members are: Lisa E. DeQuasie, of Edmond, senior-audit
with Arthur Andersen; Geri D. Marlatt, of Oklahoma City, student;
Lisa J. McMurrain, of Oklahoma City; Albert L. Nation, of Oklahoma
City, sole practitioner in Bethany; James A. Rix, of Edmond,
professor at the University of Oklahoma School of Accounting;
R. South, of Oklahoma City, staff accountant with Carlson & Cottrell
in Shawnee; Scott A. Voss, of Oklahoma City, senior tax specialist
with KPMG Peat Marwick; William H. Whitehill Jr., of Oklahoma City,
attorney with Andrews Davis Legg Bixler Milsten & Price; Lori A.
Woodson of Edmond, accountant with Amend Smith & Co.; and Lois E.
Wyrick of Yukon.
Hardy Williams has accepted the position of senior vice president
in commercial/construction lending at Guaranty Bank. …