Driving to the bank isn't as essential for day-to-day customer
operations as it once was.
A variety of technologies, such as ATMs, automatic paycheck
deposit and other electronic transfers, computerized home banking
and touch-tone telephone account information services, have changed
the way many people handle their transactions.
In a move that reflects those changes, Bank One Oklahoma has
trimmed its hours of operations. The lobbies close an hour earlier
now, at 4 p.m. Monday through Thursday. And the drive-thru lanes
open 30 minutes later at 8 a.m., but are still available until 6
p.m. Monday through Friday.
"People aren't as tied to the banking center as they used to be,"
observed Ernie Montoya, area manager for the Bank One Oklahoma
Retail Banking Group. "The only thing you can't do on a computer is
cash a check."
Montoya said the changes in hours were based on an analysis of
customer flow in the state's branches. The bank issued warnings to
customers about the schedule changes weeks ahead of time. He said
they haven't heard too many complaints.
On the other hand, an opposite trend has occured in recent years
as well, but only in grocery-store branches, where extended evening
and weekend hours are customary. Bank One Oklahoma does not operate
any grocery store branches.
Glen Shipley, president of Southwestern Bank and Trust, has been
given the additional title of chief executive officer by the
company's board of directors. An attorney and CPA, Shipley began a
20-year career in the banking industry in 1978. The Kingfisher
native has a bachelor of science in acocunting from Oklahoma State
University, completed graduate studies at the Southwestern Graduate
School of Banking in Dallas, and graduated cum laude from the
Oklahoma City University School of Law, where he received American
Jurisprudence awards in bankruptcy and commercial paper.
The Oklahoma Bankers Association has honored Steven C. Bagwell of
Prague and Dywan Coppock of Enid for outstanding work at the 1999
OBA Intermediate School. Bagwell, a consumer loan officer at the
Prague National Bank, was selected as the "distinguished graduate
and Coppock, the retail lending secretary at Security National Bank
in Enid, was named the school's "honors graduate."
Twenty-one bankers graduated from the school, which was conducted
in two one-week sessions. The school covers many topics, including
economics, marketing, lending, investments, trust services,
compliance and legal issues, financial analysis, ethics, human
resource management, communications, strategic planning, regulatory
examinations, and asset/liability management.
The OBA also recently announced the graduating class of its
annual compliance school. The school trains bank employees to cope
with the many laws and regulations that affect bank lending and
deposit functions. The 1999 class included:
Shon Aguero, First National Bank of Heavner; Gary Amen, First
National Bank & Trust of Weatherford; Cata "Dede" Armes, Bank of
Elgin; Kathy M. …