Newspaper article THE JOURNAL RECORD

Face Time

Newspaper article THE JOURNAL RECORD

Face Time

Article excerpt

A look at movers and shakers of the Metro -- and what makes them tick.

Hal Smith

Owner

Hal Smith Restaurant Group Inc.

* Family: Wife, Sandy; son, Tanner; daughter, Tracy.

* Education: Attended the University of Oklahoma and Central State University majoring in management and marketing; continuing development through special business programs administered by the University of Pennsylvania's Wharton School of Business and Stanford University.

* Hometown and childhood: Ardmore, Okla.

* Hobbies: Music and skiing.

* First job: Began career in the restaurant industry while attending college, as a working partner in the Crosstimbers restaurants, opened and managed the units in Norman, Okla. and Amarillo, Texas.

* Role models: Father, E. Smith and Norman Brinker, founder of Steak & Ale/Bennigan's; CEO of Brinker International (Chili's).

* Motto: Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, reread rule 1.

* Greatest challenge: Raising kids -- balancing family, job and keeping fit. …

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