Newspaper article The Canadian Press

Vancouver Pledges to Do Better as Audit Reveals Problems with FOI Requests

Newspaper article The Canadian Press

Vancouver Pledges to Do Better as Audit Reveals Problems with FOI Requests

Article excerpt

Vancouver must improve handling of FOI: Denham

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VANCOUVER - British Columbia's Information and Privacy Commissioner wants the City of Vancouver to improve the way it handles Freedom of Information requests.

Elizabeth Denham says an audit of the city's freedom of information policies began because Vancouver processes the highest number of such requests annually in B.C.

A report released by Denham says her office has received many complaints about the city's actions.

The report reveals problems at every step of the process, from receipt of an information request, to the search for records, the timeliness of the response and the details released.

The City of Vancouver has pledged to accept and implement all 12 of Denham's recommendations and report on progress by the end of the year.

Denham says the response is encouraging and she's hopeful it will lead to a change in attitude. …

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