Newspaper article The Canadian Press

Winnipeg Police Say Nuisance 911 Calls Delay Help for Those Who Need It

Newspaper article The Canadian Press

Winnipeg Police Say Nuisance 911 Calls Delay Help for Those Who Need It

Article excerpt

Winnipeg police outline nuisance 911 calls

--

Winnipeg police say that calling 911 for the wrong reasons can have a serious impact on how quickly someone who really needs help gets it.

The police force tells CTV Winnipeg that among the hundreds of emergency calls they receive every day are what they term nuisance calls.

They can range from people asking for directory assistance to requests for help with a problem parking meter.

One person called 911 looking to make changes to a cable television package while another wanted to know the hours of operation for the local landfill.

There are even those who call wanting to order pizza or to know what time it is.

Police say such calls are an ongoing issue for dispatchers because it can cause a backlog for people who really need help.

"It ties up that operator, first and foremost, because now that operator's not available for an emergency that could be waiting behind the call," says Janette Hedley, senior communications officer for the police service. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.