Newspaper article St Louis Post-Dispatch (MO)

Pressured by Government, Uber Agrees to Protect Rider Data

Newspaper article St Louis Post-Dispatch (MO)

Pressured by Government, Uber Agrees to Protect Rider Data

Article excerpt

DETROIT * Ride-hailing service Uber has agreed to protect data and audit use of rider information to settle a complaint from the federal government that it deceived customers.

The Federal Trade Commission, in a complaint settled on Tuesday, alleged that Uber failed to secure data about rider trips and neglected to monitor employee access to the information. It's another in a long string of missteps for the San Francisco-based company, which faces a separate federal investigation for allegedly using a phony app to block city inspectors from monitoring its service.

Uber misrepresented how well it monitored employee access to personal information about users and drivers, and it misstated that it took steps to secure customer data, FTC Acting Chairman Maureen Ohlhausen said in a statement. …

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