Newspaper article Manchester Evening News

'Patient Safety Is Paramount to Us'

Newspaper article Manchester Evening News

'Patient Safety Is Paramount to Us'

Article excerpt

¦ A STOCKPORT NHS Foundation Trust spokesman said: "We always take these errors extremely seriously. If they occur, an investigation immediately takes place to ensure even greater safeguards and checks are put in place."

¦ A BOLTON NHS Foundation Trust spokesman said: "All serious incidents and 'never events' are rigorously investigated by trained investigators from outside the clinical area, to identify where action is needed to minimise the risk of it happening again."

¦ A SPOKESMAN for University Hospital of South Manchester NHS Foundation Trust (UHSM) said: "Patient safety is paramount at UHSM and we investigate all incidents. Each 'never event' reported is fully investigated immediately, with all subsequent actions and learning thoroughly implemented throughout the trust. We ensured that the patients affected were informed and received an immediate apology from the trust and the findings of our investigations were shared in line with our Duty of Candour."

¦ JAMES SUMNER, chief officer of Salford Royal NHS Foundation Trust, said: "We always apologise to any patient that has experienced care that falls below our expected standards. The safety of our patients is our most important priority so when things do, unfortunately, go wrong, we carry out a full review, including consultation with professional bodies where appropriate, to ensure lessons are learnt and services are continuously improved. A number of our 'never events' relate to spinal surgery. However, the very high number of patients we see compared to other units means our rate for 'never events' are within the normal range. We will continue to review and learn from all events where standards are not met to ensure we offer every patient the best possible care."

¦ A Central Manchester Foundation Trust spokesman said: "This is a large complex organisation delivering care across a wide range of specialist services. …

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