Newspaper article The Canadian Press

Complaints Up in Manitoba over Unsolicited Sales of Home Energy Products

Newspaper article The Canadian Press

Complaints Up in Manitoba over Unsolicited Sales of Home Energy Products

Article excerpt

Complaints up over home energy sales

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WINNIPEG - Consumer horror stories have prompted calls for the Manitoba government to ban unsolicited door-to-door sales of home energy products.

Alberta banned such sales this past January.

So far this year, the Consumer Protection Office of Manitoba has received 19 complaints related to direct sales of energy-related products.

There were 32 complaints in 2016, up from three in 2015 and zero in 2014 and 2013.

Heritage Heating and Cooling president Grant Hein tells CTV Winnipeg unscrupulous sales tactics used by door-to-door salespeople are giving the entire industry a bad name.

Hein says he's in favour of a ban, as long as it's only for unsolicited calls.

"I don't think it can ever eliminate it," says Hein. …

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