Newspaper article The Canadian Press

TD Bank's U.S. Online, Mobile Platforms Face Outages after Upgrade

Newspaper article The Canadian Press

TD Bank's U.S. Online, Mobile Platforms Face Outages after Upgrade

Article excerpt

TD's U.S. online, mobile platforms face outages

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Toronto-Dominion Bank's online and mobile banking platforms in the U.S. are experiencing technical difficulties after a recent upgrade, prompting customers to complain on social media.

Several of the Canadian lender's U.S. clients have taken to Twitter to complain about problems accessing their accounts online or on the mobile app, issues which surfaced late last week after TD rolled out a technical update.

TD Bank said Wednesday it is "sorry for any inconvenience to our customers during this conversion and continue to address their questions and concerns."

It believes the challenges are either resolved or will be addressed shortly, a TD Bank spokesman added in an emailed statement.

The lender, whose slogan south of the border is "America's Most Convenient Bank," also posted a statement on its website last weekend apologizing to clients for the inconvenience. …

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