Newspaper article The Canadian Press

Rail-Grain-Backlog

Newspaper article The Canadian Press

Rail-Grain-Backlog

Article excerpt

OTTAWA - Canadian National is apologizing for failing to keep grain shipments moving reliably by rail, and says it's taking immediate steps to clear the backlog including mobilizing more train cars and workers.

The move comes just two days after C-N dumped its president and C-E-O amid growing complaints that the backlog of shipments is compromising Canada's reputation as a reliable exporter, costing sales and putting farmers in a cash-flow crunch.

Interim C-E-O Jean-Jacques Ruest says in a statement issued today that the company apologizes for not meeting the expectations of its grain customers nor its own high standards.

He adds the entire C-N team has a sense of urgency and is focused on getting it right for farmers and its grain customers as well as regaining the confidence of Canadian businesses and protecting Canada's reputation as a stable trade partner in world markets. …

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