Newspaper article Manchester Evening News

Delays at Airport after IT Glitch

Newspaper article Manchester Evening News

Delays at Airport after IT Glitch

Article excerpt

WEARY passengers complained of delays at Manchester Airport following an IT system failure.

A number of flights were affected by the issue yesterday afternoon, as staff were unable to check in travellers, an airport spokesman confirmed.

It was unclear exactly how many flights were affected, as the airlines use several different IT systems.

The system was down for around two hours.

Passenger Thom Seddon said some airport staff were manually checking in passengers during the disruption.

He said: "We heard a notification at about 2.10pm about the problem.

"There is a problem with the IT system at the airport. We were told it's not working.

"We had to wait a bit and then we were manually checked in by someone who had printed off all the passengers' details.

"They were ticking each person off one by one. …

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