Newspaper article Manchester Evening News

What to Do If Your Bags Are Damaged

Newspaper article Manchester Evening News

What to Do If Your Bags Are Damaged

Article excerpt

THE Civil Aviation Authority website says: ¦ When hold luggage is lost, delayed or damaged, airlines are liable for your losses. However, there are no rules which fix the amount of compensation you should receive. It will depend on the value of what you have lost and the maximum will be around £1,000. But it would be rare for you to get this much.

¦ If you are claiming for a lost or damaged bag when you have been on two or more different airlines on a journey, you can claim from any of the airlines, however it would usually be the final airline that would handle the claim so they are a good place to start.

¦ If your baggage is damaged, you should report it upon arrival at the airport. Most airlines have a dedicated baggage desk within the baggage claims area. You may receive a Property Irregularity Report (also known as PIR. …

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