Newspaper article Manchester Evening News

Patients Missing Appointments with GP Costs the NHS £216M

Newspaper article Manchester Evening News

Patients Missing Appointments with GP Costs the NHS £216M

Article excerpt

MISSED GP appointments cost £216 million a year, NHS England has said as it urged patients to cancel appointments rather than just not show up.

More than 15 million GP appointments - around one in 20 - are being wasted annually because patients fail to attend without cancelling appointments with enough notice for others to benefit.

Some 7.2m of these are with family doctors, the figures from the latest NHS Digital GP appointments data show, adding up to more than 1.2 million GP hours wasted each year - the equivalent of more than 600 GPs working full-time for a year, NHS England said. It added that, at an average cost of £30 per appointment, the total cost of the disruption could pay for the annual salary of 2,325 full-time GPs. Prof Helen Stokes-Lampard, chairwoman of the Royal College of GPs, said: "When patients miss appointments it can be a frustrating waste of resources for GPs and our teams, but also for other patients who are struggling to secure an appointment for themselves. …

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