Newspaper article Manchester Evening News

'Everyone Is Having a Nightmare with This'

Newspaper article Manchester Evening News

'Everyone Is Having a Nightmare with This'

Article excerpt

GREATER Manchester Police's £27m new computer system is "not fit for purpose", according to a string of whistleblowers, forcing busy officers to spend hours entering data and "fly blind" without information.

It is understood the policing union has told chiefs they are putting both officers and the public at risk through the long-delayed roll-out of the "Integrated Operation Policing System" (iOps) network, which is meant to bring the force's creaking IT into the 21st century.

Meanwhile, one senior councillor has warned that too little political scrutiny had been applied to the progress of the multi-million pound new network, which has in large part been provided by outsourcing giant Capita, and was running 19 months late when it went live in July.

The iOps system is intended to provide a streamlined system connecting together all GMP's current and historic records, stop duplication, store pictures, documents, data and body camera footage and link up with the Police National Computer.

the system." and convoluted. officer and at GMP insists the roll-out is continuing "as expected", admitting to some challenges but police pointing out it is the biggest project of the kind in the UK.

However, nine whistleblowers have all told the M.E.N. the current problems are more than a glitch, with one experienced officer describing the new system as a "clusterf***".

Branding it "super-complicated" and "not fit for purpose", he admitted it was "possible" it would work eventually.

But he said, over recent weeks, "everyone is having a nightmare".

arduous extremely is putting staff safety "For the best part of a month, we have not really known what's going on, even during the day," he said. "We can't find where anything is kept. It's not imported the information over from the old system and nobody is putting info in. …

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